Customer Support Voice Process Agent

23,000 - 26,000 /month

Victa Earlyjobs Technologies Private Limited

Marathahalli, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

54 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Company: TelePerformance
Job Title: E-commerce Back Office – Voice Process

Location: Marathahalli (Smartworks)

Work Schedule: 6 Days Working | 1 Rotational Off

Shift Timing: Any 9-hour shift between 8:00 AM and 9:00 PM

Eligibility Criteria

Graduates only
Minimum 1 year of experience in a BPO Voice process (mandatory)
Excellent verbal communication skills in English and Hindi(Good Fluency)

Selection Process

Candidates must clear the following assessments:

VERSANT – Voice (VETI 4)
SHL Assessment Bundle – 54
Typing Test – 30 WPM with 85% accuracy
Voice Assessment (English & Hindi)

Salary & Benefits

Experienced (1+ Year): ₹26,500 CTC (Monthly)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Voice Process Agent job

What skills and experience do you need for this Customer Support Voice Process Agent job?
Ans : To apply for this Customer Support Voice Process Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Customer Support Voice Process Agent job?
Ans : The salary for this Customer Support Voice Process Agent job ranges between ₹23,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many openings are available for this position?
Ans : There are 54 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
What does the role of Customer Support Voice Process Agent involve?
Ans : As a Customer Support Voice Process Agent, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Voice Process Agent job is located in Marathahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Voice Process Agent job.
Why should you apply for this Customer Support Voice Process Agent job?
Ans : This Customer Support Voice Process Agent job offers a salary between ₹23,000-₹26,000 per month. This is a Full Time opportunity and has 54 openings available.