Voice Process Agent

15,000 - 35,000 /month

Tech Mahindra

Jogeshwari (East), Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice Process Agent to join our team at Tech Mahindra to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Voice Process Agent job

What is the eligibility criteria to apply for this Voice Process Agent job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Voice Process Agent job?
Ans: This Voice Process Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Agent job?
Ans: No, there is no fee applicable for applying this Voice Process Agent job and during the employment with the company, i.e., Tech Mahindra.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Agent role?
Ans: There is an immediate opening of 99 Voice Process Agent at Tech Mahindra
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Agent job?
Ans: This Voice Process Agent job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling

Shift

Rotational

Contract Job

Salary

₹ 15000 - ₹ 35000

English Proficiency

Contact Person

Imran

Interview Address

malad

Posted a day ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Voice Process Agent