Voice & Non-Voice Customer Support Executive

21,000 - 27,000 /month

Wolf Hr Services

Thane West, Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Marathi

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Australian Voice Process to join our team Concentrix. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to technology and business services, Customer Experience and Business Transformation Services . The role offers In Hand Salary is upto 27000 in hand and a dynamic environment with opportunities for growth.

Key Responsibilities:

This is a Semi-Technical Customer Support profile
Troubleshoot Cable Box issues
Resolve Internet & Wi-Fi password issues
Assist with Landline connectivity problems
Handle Billing queries
Perform Upselling where applicable

Job Requirements:

The minimum qualification for this role is HSE and 12 months of Experience in BPO. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to 5 days in a week during the Australian shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Wolf Hr Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Customer Support Executive role?
Ans: There is an immediate opening of 20 Voice & Non-Voice Customer Support Executive at Wolf Hr Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job has Night Shift.