Voice & Non-Voice Customer Support Executive

21,000 - 27,000 /month

Wolf Hr Services

Thane West, Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Marathi

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Australian Voice Process to join our team Concentrix. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to technology and business services, Customer Experience and Business Transformation Services . The role offers In Hand Salary is upto 27000 in hand and a dynamic environment with opportunities for growth.

Key Responsibilities:

This is a Semi-Technical Customer Support profile
Troubleshoot Cable Box issues
Resolve Internet & Wi-Fi password issues
Assist with Landline connectivity problems
Handle Billing queries
Perform Upselling where applicable

Job Requirements:

The minimum qualification for this role is HSE and 12 months of Experience in BPO. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to 5 days in a week during the Australian shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹21,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Voice & Non-Voice Customer Support Executive job?
Ans : As a Voice & Non-Voice Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job.
Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹21,000-₹27,000 per month. This is a Full Time opportunity and has 20 openings available.