Voice & Non-Voice Customer Support Executive

15,000 - 22,000 /month

Quampetence Business Solutions Private Limited

HSR Layout, Bangalore

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Languages: Hindi, Kannada

10th Pass and above

All genders

6 days working | Day Shift

Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a voice and semi voice process to join our team Quampetence Business Solutions Pvt Ltd to handle customer queries via chat within defined SLAs. provide exceptional customer support and resolve queries related to food industry.

Key Responsibilities:

Handle customer queries through chat and provide clear and polite support.
Track orders and update customers about delivery status or delays.
Process refunds or compensation as per company policy.
Maintain accurate records of customer interactions in the system.
Escalate complex issues to the supervisor or relevant team when required.

Job Requirements:

The minimum qualification for this role is High school diploma or Bachelor’s degree . and Minimum 0–2 years You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days during the Day Shift .

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Voice & Non-Voice Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along is ideal for this Voice & Non-Voice Customer Support Executive job.
Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process, Minimum Typing Speed of 35 WPM with 90 Accuracy, CRM tools such as Kapture Zendesk Freshdesk or similar