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Voice & Non-Voice Customer Support Executive

salary 10,000 - 15,000 /month*
company-logo
job companyPemlix Technology Solutions Private Limited
job location Behala, Kolkata
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Pemlix Technology Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10,000 - ₹15,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
    Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹15,000 per month in this Voice & Non-Voice Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Behala, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Voice & Non-Voice Customer Support Executive job is located in Behala, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job.
  10. Why should you apply for this Voice & Non-Voice Customer Support Executive job?
    Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

International Calling, Non-voice/Chat Process, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

English Proficiency

Yes

Contact Person

Angelina Sampson

Interview Address

P1, Taratala Road, Webel It Park, Parnashree, Kolkata
Posted 3 days ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Voice & Non-Voice Customer Support Executive