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Voice & Non-Voice Customer Support Executive

salary 27,000 - 50,000 /month
company-logo
job companyNilasha Hr Solutions
job location Sector 62 Noida, Noida
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Night Shift
star
Job Benefits: Cab

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
  2. What salary is offered for this Voice & Non-Voice Customer Support Executive job?
    Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹27,000-₹50,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Voice & Non-Voice Customer Support Executive involve?
    Ans : As a Voice & Non-Voice Customer Support Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Voice & Non-Voice Customer Support Executive job is located in Sector 62 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job.
  10. Why should you apply for this Voice & Non-Voice Customer Support Executive job?
    Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹27,000-₹50,000 per month. This is a Full Time opportunity and has 50 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

International Calling, Voice Support, CSA

Shift

Night

Contract Job

No

Salary

₹ 27000 - ₹ 50000

English Proficiency

Yes

Contact Person

Aditya Roy

Interview Address

Galaxy Embassy, Sector 62, Noida
Posted 8 hours ago
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