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Customer Support International Voice Process

salary 31,000 - 60,000 /month
company-logo
job companyZorvix Consultants Llp
job location Sector 62 Noida, Noida
job experience0 - 5 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

We are looking for a International Voice Process to join our team at Zorvix Consultants Llp. The role offers ₹31,000 - ₹60,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support International Voice Process job

  1. Can freshers or experienced candidates apply for this Customer Support International Voice Process role?
    Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Support International Voice Process role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International Voice Process job ranges between ₹31,000-₹60,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support International Voice Process job is located in Sector 62 Noida, Noida.
  8. Why should you apply for this Customer Support International Voice Process job?
    Ans : This Customer Support International Voice Process job offers a salary between ₹31,000-₹60,000 per month. This is a Full Time opportunity and has 99 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Shift

Rotational

Contract Job

No

Salary

₹ 31000 - ₹ 60000

Contact Person

Rashmi Rajput
Posted 20 hours ago
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