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Voice & Non-Voice Customer Support Executive

salary 21,500 - 42,500 /month*
company-logo
job companyNew Alliance
job location Goregaon (East), Mumbai
incentive₹4,600 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
12 Openings
Incentives included
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at New Alliance to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹21,500 - ₹42,500 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹21,500-₹42,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 12 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Voice & Non-Voice Customer Support Executive job?
    Ans : As a Voice & Non-Voice Customer Support Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Voice & Non-Voice Customer Support Executive job is located in Goregaon (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process along with 0-2 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job.
  10. Why should you apply for this Voice & Non-Voice Customer Support Executive job?
    Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹21,500-₹42,500 per month. This is a Full Time opportunity and has 12 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits, Insurance

Skills Required

Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 21500 - ₹ 42500

Contact Person

Shakti

Interview Address

Goregaon East office number 3070, Goregaon (East), Mumbai
Posted 10 hours ago
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