Voice & Non-Voice Customer Support Executive

15,050 - 25,000 /month

Gameloot

Veera Desai Road, Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Responsibilities:

Handle customer inquiries via phone and email
Resolve customer issues efficiently, providing accurate information.
Assist with troubleshooting product or service-related problems.
Maintain positive relationships to ensure high customer satisfaction.
Document customer interactions and maintain records in the system.
Escalate complex issues to the appropriate department when needed.
Collaborate with team members to improve the customer experience.

Requirements:

Fresher who are Confident and Hardworking can also apply for this Job.
Strong verbal and written English communication skills.
Ability to multitask and manage time effectively.
Familiarity with CRM systems and practices.
Problem-solving skills and a patient, empathetic attitude.
Flexibility to work in shifts, including weekends if needed.

Benefits:

Fixed day shift
Sunday fixed off
Paid leave, Casual Leave and Public Holidays.
Training and career growth opportunities.
Friendly and supportive work environment.

Unlock Your Career Potential with GameLoot – The Ultimate Platform for Gamer and Career Growth!

At GameLoot, we specialize in providing top-tier gaming products, from cutting-edge consoles and high performance PCs to accessories and repair services. But we don’t stop there we also offer a wide range of electronics and digital products to ensure gamers have everything they need in one place.

By joining our team, you’ll be part of a company that values quality, affordability, and an exceptional customer experience. As we continue to grow in the gaming industry, we’re dedicated to empowering both our customers and our team members. Take your career to the next level with GameLoot, where your skills will shine and your professional journey will thrive in an exciting and rapidly expanding industry.

Be part of something big, elevate your career with GameLoot!

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
What salary is offered for this Voice & Non-Voice Customer Support Executive job?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Veera Desai Road, Mumbai.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 2 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What does the role of Voice & Non-Voice Customer Support Executive involve?
Ans : As a Voice & Non-Voice Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Veera Desai Road, Mumbai.
Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.