Voice & Non-Voice Customer Support Executive

Responsibilities:

• Handle customer inquiries via phone and email

• Resolve customer issues efficiently, providing accurate information.

• Assist with troubleshooting product or service-related problems.

• Maintain positive relationships to ensure high customer satisfaction.

• Document customer interactions and maintain records in the system.

• Escalate complex issues to the appropriate department when needed.

• Collaborate with team members to improve the customer experience.

Requirements:

• Fresher who are Confident and Hardworking can also apply for this Job.

• Strong verbal and written English communication skills.

• Ability to multitask and manage time effectively.

• Familiarity with CRM systems and practices.

• Problem-solving skills and a patient, empathetic attitude.

• Flexibility to work in shifts, including weekends if needed.

Benefits:

• Fixed day shift

• Sunday fixed off

• Paid leave, Casual Leave and Public Holidays.

• Training and career growth opportunities.

• Friendly and supportive work environment.

Unlock Your Career Potential with GameLoot – The Ultimate Platform for Gamer and Career Growth!

At GameLoot, we specialize in providing top-tier gaming products, from cutting-edge consoles and high performance PCs to accessories and repair services. But we don’t stop there we also offer a wide range of electronics and digital products to ensure gamers have everything they need in one place.

By joining our team, you’ll be part of a company that values quality, affordability, and an exceptional customer experience. As we continue to grow in the gaming industry, we’re dedicated to empowering both our customers and our team members. Take your career to the next level with GameLoot, where your skills will shine and your professional journey will thrive in an exciting and rapidly expanding industry.

Be part of something big, elevate your career with GameLoot!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.