Voice & Non-Voice Customer Support Executive

20,000 - 35,000 /month

Assignx Global Solutions Llp

DLF CITY PHASE 1, Gurgaon

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

International BPO Executive – Job Description

For IGT Solutions and Concentrix

Job Title: International BPO Executive / Customer Support Executive

Job Responsibilities

Handle inbound and outbound calls with international customers

Resolve customer queries related to process, billing, travel, technical support, or services

Provide excellent customer service and maintain customer satisfaction

Update customer information and maintain records in CRM systems

Follow company process guidelines and quality standards

Meet targets related to productivity, quality, and customer handling

Coordinate with internal teams for issue resolution

Work in rotational shifts, including night shifts for US/UK processes

Required Skills

Good English communication skills (spoken & written)

Basic computer knowledge

Problem-solving and customer handling skills

Ability to work in a fast-paced environment

Comfortable with voice, chat, or blended process

Eligibility

Freshers and experienced candidates can apply

Undergraduate / Graduate eligible

Minimum qualification: 12th Pass (depends on process)

Preferred Experience

International Voice Process

Customer Support / Telecalling

Travel Process / Airline Process

Chat or Email Support

Salary & Benefits

Salary range: ₹18,000 to ₹35,000+ depending on experience and process

Incentives and performance bonus

Both-side cab facility

5 days working (selected processes)

PF, ESI, Insurance, Paid Training

Shift Timing

Rotational / Night Shift

24x7 process environment

Common Interview Rounds

HR Round

Communication / Versant Test

Operations Round

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹20,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 1, Gurgaon.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 50 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Voice & Non-Voice Customer Support Executive job?
Ans : As a Voice & Non-Voice Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is DLF CITY PHASE 1, Gurgaon.
Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 0-1 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 50 openings.