International Customer Representative

20,000 - 40,000 /month

Assignx Global Solutions Llp

DLF CITY PHASE 2, Gurgaon

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card

Job Description

International BPO Executive – Job Description

For IGT Solutions and Concentrix

Job Title: International BPO Executive / Customer Support Executive

Job Responsibilities

Handle inbound and outbound calls with international customers

Resolve customer queries related to process, billing, travel, technical support, or services

Provide excellent customer service and maintain customer satisfaction

Update customer information and maintain records in CRM systems

Follow company process guidelines and quality standards

Meet targets related to productivity, quality, and customer handling

Coordinate with internal teams for issue resolution

Work in rotational shifts, including night shifts for US/UK processes

Required Skills

Good English communication skills (spoken & written)

Basic computer knowledge

Problem-solving and customer handling skills

Ability to work in a fast-paced environment

Comfortable with voice, chat, or blended process

Eligibility

Freshers and experienced candidates can apply

Undergraduate / Graduate eligible

Minimum qualification: 12th Pass (depends on process)

Preferred Experience

International Voice Process

Customer Support / Telecalling

Travel Process / Airline Process

Chat or Email Support

Salary & Benefits

Salary range: ₹18,000 to ₹35,000+ depending on experience and process

Incentives and performance bonus

Both-side cab facility

5 days working (selected processes)

PF, ESI, Insurance, Paid Training

Shift Timing

Rotational / Night Shift

24x7 process environment

Common Interview Rounds

1. HR Round

2. Communication / Versant Test

3. Operations Round

These responsibilities and requirements are commonly listed in recent openings from IGT and Concentrix international BPO roles.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Representative job

Can freshers or experienced candidates apply for this International Customer Representative role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this International Customer Representative role.
What salary is offered for this International Customer Representative job?
Ans : The salary for this International Customer Representative job ranges between ₹20,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 2, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What does the role of International Customer Representative involve?
Ans : As a International Customer Representative, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Representative job is located in DLF CITY PHASE 2, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 0-2 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.