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Customer Support Voice & Non-Voice Call Center Agent

salary 29,800 - 47,000 /month
company-logo
job companyShanika Ventures
job location Kandivali (West), Mumbai
job experience0 - 6 years Experience in Customer Support / TeleCaller
2 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

जॉब हाइलाइट्स

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF

जॉब डिस्क्रिप्शन

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Shanika Ventures to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 29,800 - ₹ 47,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. What skills and experience do you need for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : To apply for this Customer Support Voice & Non-Voice Call Center Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹29,500-₹47,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kandivali (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Kandivali (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience is ideal for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹29,500-₹47,000 per month. This is a Full Time opportunity and has 2 openings available.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Meal, Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 29800 - ₹ 47000

संपर्क व्यक्ति

Komal
Posted 3 hours ago
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