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Customer Support Voice & Non-Voice Call Center Agent

salary 18,000 - 26,000 /month
company-logo
job companyNexpo Power Solutions Private Limited
job location Work from home
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Nexpo Power Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹26,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in 1st Block Koramangala, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹18,000-₹26,000 per month. This is a Full Time opportunity and has 5 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 26000

Contact Person

hr team
Posted a day ago
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