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Customer Support Voice & Non-Voice Call Center Agent

salary 18,000 - 26,000 /month
company-logo
job companyNexpo Power Solutions Private Limited
job location Work from home
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Nexpo Power Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
  2. What salary is offered for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹18,000-₹26,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : There are 5 vacancies for this Customer Support Voice & Non-Voice Call Center Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
  7. What does the role of Customer Support Voice & Non-Voice Call Center Agent involve?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Voice & Non-Voice Call Center Agent position is 1st Block Koramangala, Bangalore.
  9. Who is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. What makes this Customer Support Voice & Non-Voice Call Center Agent job a good opportunity?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹18,000-₹26,000 per month. This is a Full Time job and has 5 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 26000

Contact Person

hr team
Posted 12 hours ago

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