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Customer Support Voice & Non-Voice Call Center Agent

salary 15,000 - 23,000 /month*
company-logo
job companyMb Printers
job location Work from home
incentive₹3,000 incentives included
job experience6 - 36 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Mb Printers. The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. What are the eligibility criteria for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Voice & Non-Voice Call Center Agent job offered by Mb Printers in Pitampura, Delhi.
  2. What salary is offered for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹15,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-3 years of experience can apply for this Customer Support Voice & Non-Voice Call Center Agent job. Only female candidates can apply.
  7. What does the role of Customer Support Voice & Non-Voice Call Center Agent involve?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Pitampura, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 23000

English Proficiency

Yes

Contact Person

Amar
Posted a day ago

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