We are looking for a Collection Team Leader to join our team at Dealz Management Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Collection. The role offers ₹20,000 - ₹40,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this Collection Team Leader job
What are the eligibility criteria for this Collection Team Leader job?
Ans : Candidates should have a 10th Pass and above qualification with 1-5 years of experience for this Collection Team Leader job offered by Dealz Management Technologies Private Limited in Laxmi Nagar, Delhi.
What salary is offered for this Collection Team Leader job?
Ans : The salary for this Collection Team Leader job ranges between ₹20,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Collection Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
How many vacancies are there for this Collection Team Leader job?
Ans : There are 5 vacancies for this Collection Team Leader role.
Is this job open for all genders?
Ans : Yes, this Collection Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Team Leader position is Laxmi Nagar, Delhi.
What makes this Collection Team Leader job a good opportunity?
Ans : This Collection Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹40,000 per month. This is a Full Time job and has 5 openings.