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Voice & Non-Voice Call Center Agent

salary 18,000 - 26,000 /month
company-logo
job companyGlobiva
job location Marathahalli, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop

Job Description

Company: Flipkart ProcessLocation: BangaloreSalary: CTC ₹26,000 | Take Home ₹21,800Job Description:We are hiring Customer Support Executives for the Flipkart CABN Process. The candidate will be responsible for handling customer queries and providing excellent service support in English and Hindi.Key Responsibilities:Handle inbound/outbound customer callsResolve customer queries related to orders, returns, payments, and deliveryProvide accurate information and quick resolutionMaintain quality and productivity standardsEnsure customer satisfaction at all timesEligibility Criteria:Minimum 6 months to 1 year experience in BPO/Customer ServiceGood communication skills in English and Hindi (mandatory)Basic computer knowledgeWilling to work in Rotational ShiftsComfortable with Rotational Week OffSalary & Benefits:CTC: ₹26,000 per monthTake Home: ₹21,800 per monthPerformance-based incentives (if applicable)Opportunity to grow within the organizationInterview Process (3 Rounds):HR RoundVersant Test (Communication Test)Operations/Client Round

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice & Non-Voice Call Center Agent job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Call Center Agent job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Voice & Non-Voice Call Center Agent job?
    Ans: This Voice & Non-Voice Call Center Agent job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Call Center Agent job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Call Center Agent job and during the employment with the company, i.e., Globiva.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice & Non-Voice Call Center Agent role?
    Ans: There is an immediate opening of 10 Voice & Non-Voice Call Center Agent at Globiva
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice & Non-Voice Call Center Agent job?
    Ans: This Voice & Non-Voice Call Center Agent job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF

Skills Required

Computer Knowledge, MS Excel, Convincing Skills, Cold Calling

Salary

₹ 20000 - ₹ 21800

English Proficiency

Yes

Contact Person

Pooja
Posted 3 days ago
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