Voice & Non-Voice Call Center Agent

18,500 - 39,400 /month*

Balaji Electricals And Enterprises

Diva, Mumbai

₹1,500 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Balaji Electricals And Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18500 - ₹39400 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Voice & Non-Voice Call Center Agent job

What is the eligibility criteria to apply for this Voice & Non-Voice Call Center Agent job?
Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹39000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Voice & Non-Voice Call Center Agent job?
Ans: This Voice & Non-Voice Call Center Agent job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Call Center Agent job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Call Center Agent job and during the employment with the company, i.e., BALAJI ELECTRICALS AND ENTERPRISES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Call Center Agent role?
Ans: There is an immediate opening of 3 Voice & Non-Voice Call Center Agent at BALAJI ELECTRICALS AND ENTERPRISES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Call Center Agent job?
Ans: This Voice & Non-Voice Call Center Agent job has Day Shift.