Voice & Non-Voice Call Center Agent

18,000 - 32,000 /month

Amazon

Whitefield, Hyderabad

Freshers in Customer Support / TeleCaller

9 Openings

Full Time

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Amazon to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18000 - ₹32000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Flexible shift.

Age criteria 18 to 29 years

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Call Center Agent job

Can freshers or experienced candidates apply for this Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Voice & Non-Voice Call Center Agent role.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Call Center Agent job ranges between ₹18,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Call Center Agent job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Hyderabad.
How many vacancies are there for this Voice & Non-Voice Call Center Agent job?
Ans : There are 9 vacancies for this Voice & Non-Voice Call Center Agent role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Call Center Agent position is Whitefield, Hyderabad.
What makes this Voice & Non-Voice Call Center Agent job a good opportunity?
Ans : This Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹18,000-₹32,000 per month. This is a Full Time job and has 9 openings.