We are looking for a Email Chat Support Executive to join our team at Cayosoft. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Email Chat Support Executive job
Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have All Education levels can apply for this Email Chat Support Executive role.
What salary is offered for this Email Chat Support Executive job?
Ans : The salary for this Email Chat Support Executive job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 5 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Madhapur, Hyderabad.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Both job and has 5 openings.
A Naukri Group company
LoginHire Local Staff
25,000 - 35,000 /month
Cayosoft
Madhapur, Hyderabad
Freshers in Customer Support / TeleCaller
Full Time/Part Time
