We are looking for a Telecaller Inbound to join our team at Cayosoft. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecaller Inbound job
Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have All Education levels can apply for this Telecaller Inbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹30,000-₹35,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 5 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Hi-Tech City, Hyderabad.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹30,000-₹35,000 per month. This is a Both job and has 5 openings.
A Naukri Group company
LoginHire Local Staff
30,000 - 35,000 /month
Cayosoft
Hi-Tech City, Hyderabad
Freshers in Customer Support / TeleCaller
Full Time/Part Time
