BPO Non Voice Process Executive

30,000 - 35,000 /month

Cayosoft

Secunderabad Club, Hyderabad

Freshers in Customer Support / TeleCaller

5 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Cayosoft. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have All Education levels can apply for this BPO Non Voice Process Executive role.
What salary is offered for this BPO Non Voice Process Executive job?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹30,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Secunderabad Club, Hyderabad.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 5 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Secunderabad Club, Hyderabad.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹30,000-₹35,000 per month. This is a Both job and has 5 openings.