Customer Support Voice & Non-Voice Call Center Agent

15,000 - 22,000 /month

Airtel

Singasandra, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

45 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at AIRTEL to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹22,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

What skills and experience do you need for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : To apply for this Customer Support Voice & Non-Voice Call Center Agent job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many vacancies are there for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : There are 45 vacancies for this Customer Support Voice & Non-Voice Call Center Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Voice & Non-Voice Call Center Agent, you will work on skills like Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Voice & Non-Voice Call Center Agent position is Singasandra, Bangalore.
Who is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job.
What makes this Customer Support Voice & Non-Voice Call Center Agent job a good opportunity?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 45 openings.