We are looking for a VKYC Executive to join our team at ZYPE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹32,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this VKYC Executive job
Who is eligible to apply for this VKYC Executive job at Zype?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this VKYC Executive job offered by Zype.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹32,000 per month in this VKYC Executive position.
What shift and timings does this job follow?
Ans : This VKYC Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri MIDC, Mumbai.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this VKYC Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a VKYC Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This VKYC Executive job is located in Andheri MIDC, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-5 years of experience is ideal for this VKYC Executive job.
Why should you apply for this VKYC Executive job?
Ans : This VKYC Executive job offers a salary between ₹30,000-₹32,000 per month. This is a Full Time opportunity and has 20 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge, verbal and written communication skills, Comfortable working in rotational shifts, customerhandling and interpersonal skills
Shift
Day
Contract Job
No
Salary
₹ 30000 - ₹ 32000
English Proficiency
Yes
Contact Person
Nidhi Kumari
Interview Address
Respo Financial, Arena House B wing 3rd floor, Rd No-18 Marol MIDC, Andheri East Mumbai PIN: 400093, Andheri MIDC, Mumbai
A Naukri Group company
LoginHire Local Staff
30,000 - 32,000 /month
Zype
Andheri MIDC, Mumbai
1 - 5 years Experience in Customer Support / TeleCaller
Full Time
