VKYC Associate

Job description:

Job Title: VKYC Executive

Location: Gurugram

Experience Required: Minimum 1 year in Video KYC process

Gender Preference: Open to all (Male/Female)

Job Description:

We are looking for a proactive and detail-oriented VKYC Executive to join our customer onboarding team. The ideal candidate will have hands-on experience conducting video-based KYC verifications and possess strong communication skills to handle real-time customer interactions.

Roles & Responsibilities:

Conduct VKYC (Video KYC) sessions with customers via secure video conferencing platforms.

Verify and authenticate customer identity and documents as per company and regulatory guidelines.

Review and analyze identification documents including PAN, Aadhaar, etc., ensuring compliance with RBI and internal policies.

Use facial recognition tools and biometric validation systems to verify customer identity accurately.

Maintain detailed and accurate records of VKYC interactions and documentation.

Ensure customer data confidentiality and adhere to data protection and privacy laws.

Provide support and clarification to customers regarding the VKYC process.

Escalate any suspicious or non-compliant activity to the appropriate internal team.

Required Skills & Qualifications:

Minimum 1 year of experience in VKYC or related verification processes.

Good communication skills in English and Hindi.

Familiarity with KYC norms and compliance regulations.

Basic knowledge of biometric and facial recognition technology is a plus.

Ability to handle multiple customer sessions efficiently and professionally.

Comfortable working in a fast-paced, target-driven environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this VKYC Associate job

1. What is the eligibility criteria to apply for this VKYC Associate job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this VKYC Associate job?
   Ans: This VKYC Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this VKYC Associate job?
   Ans: No, there is no fee applicable for applying this VKYC Associate job and during the employment with the company, i.e., BRIDGEXCEL INNOVATIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this VKYC Associate role?
   Ans: There is an immediate opening of 5 VKYC Associate at BRIDGEXCEL INNOVATIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this VKYC Associate job?
   Ans: This VKYC Associate job has Day Shift.