A Naukri Group companyVisa Verification
15,000 - 20,000 /month
Careergate Solutions
turbhe, Mumbai
0 - 2 years Experience in Customer Support / TeleCaller50 Openings
Full TimeSkills Required
Computer Knowledge
Job Highlights
Industry Type: BPO
12th Pass and above
All genders
6 days working | Day Shift
Job Benefits: PF, Medical Benefits
Job Description
We are looking for a Customer Care Executive to join our team at Careergate Solutions. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Visa Verification job
- What is the eligibility criteria to apply for this Visa Verification job?Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
- How much salary can I expect for this job role?Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
- How many working days are there for this Visa Verification job?Ans: This Visa Verification job will have 6 working days.
- Are there any charges applicable while applying or joining this Visa Verification job?Ans: No, there is no fee applicable for applying this Visa Verification job and during the employment with the company, i.e., CAREERGATE SOLUTIONS.
- Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
- How many openings are there for this Visa Verification role?Ans: There is an immediate opening of 50 Visa Verification at CAREERGATE SOLUTIONS
- Who can apply for this job?Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
- What are the timings of this Visa Verification job?Ans: This Visa Verification job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
NoNo. Of Working Days
6Benefits
PF, Medical BenefitsSkills Required
Computer KnowledgeShift
DayContract Job
NoSalary
₹ 15000 - ₹ 20000English Proficiency
NoContact Person
HR ISHIKAInterview Address
AmbernathPosted 10 days ago
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