Virtual Relationship Manager

18,000 - 22,000 /month

Victa Earlyjobs Technologies Private Limited

Whitefield, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Malayalam, Tamil

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Virtual Relationship Manager to join our team at Victa Earlyjobs Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Virtual Relationship Manager job

What skills and experience do you need for this Virtual Relationship Manager job?
Ans : To apply for this Virtual Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Virtual Relationship Manager job?
Ans : The salary for this Virtual Relationship Manager job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Virtual Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this Virtual Relationship Manager job?
Ans : There are 99 vacancies for this Virtual Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Virtual Relationship Manager job is open for both male and female candidates.
What does the role of Virtual Relationship Manager involve?
Ans : As a Virtual Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Virtual Relationship Manager position is Whitefield, Bangalore.
Who is the right fit for this Virtual Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Virtual Relationship Manager job.
What makes this Virtual Relationship Manager job a good opportunity?
Ans : This Virtual Relationship Manager job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 99 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, Customerfocused approach, Basic knowledge of banking and financial products, Strong verbal and written communication skills, Sales and persuasion abilities, Basic computer and CRM knowledge, Ability to build and maintain customer relationships