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Virtual Relationship Manager

salary 17,000 - 22,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Whitefield, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Job Description

We are looking for a Virtual Relationship Manager to join our team at Victa Earlyjobs Technologies Private Limited. The role offers ₹17,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Virtual Relationship Manager job

  1. What skills and experience do you need for this Virtual Relationship Manager job?
    Ans : To apply for this Virtual Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Virtual Relationship Manager job?
    Ans : The salary for this Virtual Relationship Manager job ranges between ₹17,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Virtual Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Virtual Relationship Manager job?
    Ans : There are 50 vacancies for this Virtual Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Virtual Relationship Manager job is open for both male and female candidates.
  7. What does the role of Virtual Relationship Manager involve?
    Ans : As a Virtual Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Virtual Relationship Manager position is Whitefield, Bangalore.
  9. Who is the right fit for this Virtual Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Virtual Relationship Manager job.
  10. What makes this Virtual Relationship Manager job a good opportunity?
    Ans : This Virtual Relationship Manager job is a good opportunity as it offers a salary between ₹17,000-₹22,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 22000

English Proficiency

Yes

Contact Person

K Raja Rajeswari

Interview Address

, Whitefield, Bangalore
Posted a day ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Virtual Relationship Manager