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Virtual Relationship Manager

salary 20,000 - 22,000 /month
company-logo
job companyTeleperformance
job location KR Puram, Bangalore
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Job Description

We are looking for a Virtual Relationship Manager to join our team at TELEPERFORMANCE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Virtual Relationship Manager job

  1. Can freshers or experienced candidates apply for this Virtual Relationship Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Virtual Relationship Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Virtual Relationship Manager job ranges between ₹20,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Virtual Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in KR Puram, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Virtual Relationship Manager job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Virtual Relationship Manager job is located in KR Puram, Bangalore.
  8. Why should you apply for this Virtual Relationship Manager job?
    Ans : This Virtual Relationship Manager job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 22000

Regional Languages

Hindi

Contact Person

Hima Telagamsetti

Interview Address

Prestige Shantiniketan, Thigalarapalya Krishnarajapura Bengaluru PIN: 560067, KR Puram, Bangalore
Posted 3 days ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Virtual Relationship Manager