Virtual relationship manager

18,000 - 21,000 /month

Teleperformance Global Service Private Limited

Whitefield, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Virtual relationship manager to join our team at Teleperformance Global Service Private Limited. The role offers ₹18,000 - ₹21,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

CONTACT - HR

SONALI UPADHYAY

9810848580

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Virtual relationship manager job

Can freshers or experienced candidates apply for this Virtual relationship manager role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Virtual relationship manager role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹21,000 per month in this Virtual relationship manager position.
What shift and timings does this job follow?
Ans : This Virtual relationship manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Virtual relationship manager job is open for both male and female candidates.
Where is this job located?
Ans : This Virtual relationship manager job is located in Whitefield, Bangalore.
Why should you apply for this Virtual relationship manager job?
Ans : This Virtual relationship manager job offers a salary between ₹18,000-₹21,000 per month. This is a Full Time opportunity and has 25 openings available.