Virtual Relationship Manager

18,000 - 22,000 /month

Teleperformance Global Service Private Limited

KR Puram, Bangalore

Freshers in Customer Support / TeleCaller

95 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Virtual Relationship Manager to join our team at Teleperformance Global Service Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Virtual Relationship Manager job

Can freshers or experienced candidates apply for this Virtual Relationship Manager role?
Ans : Candidates who have a Graduate and above qualification can apply for this Virtual Relationship Manager role.
What is the salary and job type for this role?
Ans : The salary for this Virtual Relationship Manager job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Virtual Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KR Puram, Bangalore.
How many openings are available for this position?
Ans : There are 95 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Virtual Relationship Manager job is open for both male and female candidates.
What are the key responsibilities of this Virtual Relationship Manager job?
Ans : As a Virtual Relationship Manager, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Virtual Relationship Manager job is located in KR Puram, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along is ideal for this Virtual Relationship Manager job.
Why should you apply for this Virtual Relationship Manager job?
Ans : This Virtual Relationship Manager job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 95 openings available.