Customer Support Virtual Assistant

10,000 - 15,000 /month

Recruit Right Hr Solutions

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Virtual Assistant to join our team. The role offers ₹ 10,000 - ₹ 12,000 and involves managing customer calls, delivering outstanding customer service. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift and work from home.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Virtual Assistant job

What skills and experience do you need for this Customer Support Virtual Assistant job?
Ans : To apply for this Customer Support Virtual Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this Customer Support Virtual Assistant job?
Ans : The salary for this Customer Support Virtual Assistant job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Virtual Assistant job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Support Virtual Assistant job. Only female candidates can apply.
What does the role of Customer Support Virtual Assistant involve?
Ans : As a Customer Support Virtual Assistant, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Virtual Assistant job is located in Goregaon (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Support Virtual Assistant job.
Why should you apply for this Customer Support Virtual Assistant job?
Ans : This Customer Support Virtual Assistant job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.