Virtual Assistant

25,000 - 30,000 /month

Fourfold Legal

Sector 132 Noida, Noida

3 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Virtual Assistant to join our team at Fourfold Legal. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

More about this Virtual Assistant job

What are the eligibility criteria for this Virtual Assistant job?
Ans : Candidates should have a Graduate and above qualification with 3-4 years of experience for this Virtual Assistant job offered by Fourfold Legal in Sector 132 Noida, Noida.
What salary is offered for this Virtual Assistant job?
Ans : The salary for this Virtual Assistant job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Virtual Assistant job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 132 Noida, Noida.
How many vacancies are there for this Virtual Assistant job?
Ans : There are 2 vacancies for this Virtual Assistant role.
Is this job open for all genders?
Ans : Yes, this Virtual Assistant job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Virtual Assistant position is Sector 132 Noida, Noida.
What makes this Virtual Assistant job a good opportunity?
Ans : This Virtual Assistant job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 2 openings.