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Customer Support Verification Executive

salary 22,000 - 43,000 /month
company-logo
job companyShiv Shakti Traders
job location Parel, Mumbai
job experience0 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Verification Executive to join our team at Shiv Shakti Traders. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹22,000 - ₹43,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Verification Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Verification Executive role?
    Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Customer Support Verification Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹22,000-₹43,000 per month in this Customer Support Verification Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Verification Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Parel, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Verification Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Verification Executive job is located in Parel, Mumbai.
  8. Why should you apply for this Customer Support Verification Executive job?
    Ans : This Customer Support Verification Executive job offers a salary between ₹22,000-₹43,000 per month. This is a Full Time opportunity and has 1 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 43000

Contact Person

Kashish

Interview Address

Parel, Parel, Mumbai
Posted 13 hours ago
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