Travel Counsellor

20,000 - 40,000 /month

Travels Hospitality Services

Laxmi Nagar, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Travel Counsellor to join our team at travels hospitality services . The role offers ₹ 20,000 - ₹ 40,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Travel Counsellor job

Who is eligible to apply for this Travel Counsellor job at Travels Hospitality Services?
Ans : Candidates should have a Graduate and above qualification for this Travel Counsellor job offered by Travels Hospitality Services.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this Travel Counsellor position.
What shift and timings does this job follow?
Ans : This Travel Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
How many vacancies are there for this Travel Counsellor job?
Ans : There are 10 vacancies for this Travel Counsellor role.
Is this job open for all genders?
Ans : Yes, this Travel Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Travel Counsellor position is Laxmi Nagar, Delhi.
What makes this Travel Counsellor job a good opportunity?
Ans : This Travel Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹40,000 per month. This is a Full Time job and has 10 openings.