BPO Telecaller

20,000 - 30,000 /month

Balwom Textiles India Company

Gandhi Nagar, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

🚨 Urgent Hiring | BPO Executive / Customer Support Executive 🚨

🏢 Company Name: Balwom Textiles India

📍 Job Location: Delhi, Gandhi Nagar
💼 Department: BPO / Customer Support / Sales
🕒 Job Type: Full-Time

📌 Job Overview

We are looking for energetic, confident, and customer-focused BPO Executives to join our growing team. The candidate will be responsible for handling customer inquiries, converting them into positive sales, and resolving customer concerns professionally.

🎯 Key Responsibilities

Handle inbound and outbound customer calls professionally
Convert customer inquiries into successful sales
Resolve customer queries, complaints, and support issues
Maintain proper follow-up with interested customers
Provide complete product and service information to customers
Build strong customer relationships and maintain positive communication
Achieve daily and monthly sales targets
Maintain customer data and update CRM/software regularly
Coordinate with internal departments for smooth customer service
Ensure customer satisfaction and retention

✅ Required Skills

Good communication skills in Hindi & basic English
Strong convincing and negotiation skills
Customer handling and problem-solving ability
Good knowledge of leads handling and lead conversion
Positive attitude and professional behavior
Basic computer knowledge
Ability to work under pressure and achieve targets
Teamwork and coordination skills
Sales and telecalling experience will be preferred

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this BPO Telecaller job

What are the eligibility criteria for this BPO Telecaller job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Query Resolution for this BPO Telecaller job offered by Balwom Textiles India Company in Gandhi Nagar, Delhi.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhi Nagar, Delhi.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Telecaller job is located in Gandhi Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-7 years of experience is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.