Travel Counsellor

10,000 - 12,500 /month

Sky-sketch (india)

Esplanade area, Kolkata

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

12th Pass and above

Females Only

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

We are seeking a Travel Counsellor to join our team at Sky-sketch India. This role involves managing calls, delivering outstanding customer support, and addressing queries and concerns related to the industry. The position offers a starting salary of 10,000 for the first three months, after which it will increase to 11,000 based on your performance during the six-month provisional period. After the successful completion of the provisional period, we will finalise your actual salary of Rs. 12500 and other company benefits. It also provides a dynamic environment with growth opportunities.

Students or candidates under 25 years old are not eligible for our recruitment.

Key Responsibilities:

Handle customer calls professionally and efficiently. Address customer queries, concerns, and complaints with a problem-solving approach, maintain accurate records of customer interactions and follow-ups. Provide timely and relevant information to the client to resolve their issues. Work collaboratively with other teams to escalate and resolve complex issues, meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Key Responsibilities:

Handle customer calls professionally and efficiently. Address customer queries, concerns, and complaints with a problem-solving approach, maintain accurate records of customer interactions and follow-ups. Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Travel Counsellor job

What is the eligibility criteria to apply for this Travel Counsellor job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹12500 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Travel Counsellor job?
Ans: This Travel Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Counsellor job?
Ans: No, there is no fee applicable for applying this Travel Counsellor job and during the employment with the company, i.e., Sky-sketch (india).
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Counsellor role?
Ans: There is an immediate opening of 1 Travel Counsellor at Sky-sketch (india)
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Counsellor job?
Ans: This Travel Counsellor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Email writing, Ms Excel