Travel Counsellor

We are looking for a Travel Counsellor to join our team, Sky-sketch India. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to the Industry. The role offers an in-hand salary as a fresher, 9 K for the initial 6 months, and a dynamic environment with growth opportunities.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Travel Counsellor job

1. What is the eligibility criteria to apply for this Travel Counsellor job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹10000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Travel Counsellor job?
   Ans: This Travel Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Travel Counsellor job?
   Ans: No, there is no fee applicable for applying this Travel Counsellor job and during the employment with the company, i.e., SKY-SKETCH (INDIA).
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Travel Counsellor role?
   Ans: There is an immediate opening of 1 Travel Counsellor at SKY-SKETCH (INDIA)
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Travel Counsellor job?
   Ans: This Travel Counsellor job has Day Shift.