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Customer Support Travel Counsellor

salary 10,000 - 20,000 /month
company-logo
job companyGalaxy Immigration
job location Makarpura, Vadodara
job experience1 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Gujarati
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection
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Job Description

We are looking for a Travel Counsellor to join our team at Galaxy Immigration. The role offers ₹10,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Travel Counsellor job

  1. What are the eligibility criteria for this Customer Support Travel Counsellor job?
    Ans : Candidates should have a 10th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, International Calling for this Customer Support Travel Counsellor job offered by Galaxy Immigration in Makarpura, Vadodara.
  2. What salary is offered for this Customer Support Travel Counsellor job?
    Ans : The salary for this Customer Support Travel Counsellor job ranges between ₹10,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Travel Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Makarpura, Vadodara.
  5. How many vacancies are there for this Customer Support Travel Counsellor job?
    Ans : There are 5 vacancies for this Customer Support Travel Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 10th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Travel Counsellor role. Only female candidates are eligible.
  7. What does the role of Customer Support Travel Counsellor involve?
    Ans : As a Customer Support Travel Counsellor, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Travel Counsellor position is Makarpura, Vadodara.
  9. Who is the right fit for this Customer Support Travel Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, International Calling with 1-2 years of experience is the right fit for this Customer Support Travel Counsellor job.
  10. What makes this Customer Support Travel Counsellor job a good opportunity?
    Ans : This Customer Support Travel Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, International Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Dhruvi

Interview Address

Makarpura, Makarpura, Vadodara
Posted 2 days ago

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Job Hai > Jobs in Vadodara > Customer Support / TeleCaller Jobs in Vadodara > Travel Counsellor