Travel Consultant

10,000 - 20,000 /month*

Xpova Destination Private Limited

Malad (West), Mumbai

₹5,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Marathi, Tamil

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Travel Consultant to join our team at Xpova Destination Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Travel Consultant job

What skills and experience do you need for this Travel Consultant job?
Ans : To apply for this Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Travel Consultant job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Travel Consultant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Travel Consultant job. Only female candidates can apply.
What are the key responsibilities of this Travel Consultant job?
Ans : As a Travel Consultant, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Travel Consultant job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience is ideal for this Travel Consultant job.
Why should you apply for this Travel Consultant job?
Ans : This Travel Consultant job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.