Travel Consultant

8,000 - 19,000 /month*

Viyanka Travels

Kadamtala, Siliguri

₹4,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

10th Pass and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Travel Consultant to join our team at Viyanka Travels. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹8000 - ₹19000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Travel Consultant job

What skills and experience do you need for this Travel Consultant job?
Ans : To apply for this Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Travel Consultant job ranges between ₹8,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Travel Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kadamtala, Siliguri.
How many vacancies are there for this Travel Consultant job?
Ans : There are 2 vacancies for this Travel Consultant role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Travel Consultant role. Only female candidates are eligible.
What are the key responsibilities of this Travel Consultant job?
Ans : As a Travel Consultant, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Travel Consultant position is Kadamtala, Siliguri.
Who is the right fit for this Travel Consultant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Travel Consultant job.
What makes this Travel Consultant job a good opportunity?
Ans : This Travel Consultant job is a good opportunity as it offers a salary between ₹8,000-₹19,000 per month. This is a Full Time job and has 2 openings.