We are looking for a Travel Consultant to join our team at Travel. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹10,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Customer Support Travel Consultant job
What are the eligibility criteria for this Customer Support Travel Consultant job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge for this Customer Support Travel Consultant job offered by Travel in Velachery, Chennai.
What salary is offered for this Customer Support Travel Consultant job?
Ans : The salary for this Customer Support Travel Consultant job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Travel Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Velachery, Chennai.
How many vacancies are there for this Customer Support Travel Consultant job?
Ans : There are 2 vacancies for this Customer Support Travel Consultant role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Travel Consultant role. Only female candidates are eligible.
What does the role of Customer Support Travel Consultant involve?
Ans : As a Customer Support Travel Consultant, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Travel Consultant position is Velachery, Chennai.
Who is the right fit for this Customer Support Travel Consultant job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Support Travel Consultant job.
What makes this Customer Support Travel Consultant job a good opportunity?
Ans : This Customer Support Travel Consultant job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 2 openings.
A Naukri Group company
LoginHire Local Staff
10,000 - 20,000 /month
Travel
Velachery, Chennai
6 - 12 months Experience in Customer Support / TeleCaller
Full Time
