Customer Support Travel Consultant

45,000 - 50,000 /month

Shimmers Cosmetics Private Limited

Khar, Mumbai

3 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Industry Type: Hospitality, Travel & Tourism

All Education levels

All genders

6 days working | Day Shift

Key Responsibilities

Lead and manage the Domestic Ticketing team.
Oversee domestic flight bookings, cancellations, rescheduling, and refunds.
Ensure timely and accurate ticket issuance while adhering to SLAs.
Handle customer and team escalations.
Coordinate with airlines and travel partners for the best fares and smooth operations.
Monitor team performance, maintain MIS reports, and drive process improvements.
Train and mentor team members to ensure high service standards.

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

What are the eligibility criteria for this Customer Support Travel Consultant job?
Ans : Candidates should have All Education levels with 3-5 years of experience for this Customer Support Travel Consultant job offered by Shimmers Cosmetics Private Limited in Khar, Mumbai.
What salary is offered for this Customer Support Travel Consultant job?
Ans : The salary for this Customer Support Travel Consultant job ranges between ₹45,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Travel Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khar, Mumbai.
How many vacancies are there for this Customer Support Travel Consultant job?
Ans : There are 2 vacancies for this Customer Support Travel Consultant role.
Is this job open for all genders?
Ans : Yes, this Customer Support Travel Consultant job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Travel Consultant position is Khar, Mumbai.
What makes this Customer Support Travel Consultant job a good opportunity?
Ans : This Customer Support Travel Consultant job is a good opportunity as it offers a salary between ₹45,000-₹50,000 per month. This is a Full Time job and has 2 openings.