Interact with clients to understand their preferences, travel goals, and budget.
Suggest unique destinations, accommodations, and experiences aligned with their interests.
Create custom itineraries with day-wise planning, seamless transitions, and meaningful add-ons.
Use various partner portals and tools (like DMC platforms, Viator, Expedia TAAP, etc.) to compare and quote hotels, transfers, tours, and flights.
Stay updated with the latest travel trends, visa regulations, and seasonal highlights.
Handle bookings for hotels, transfers, activities, and flights.
Coordinate with vendors, hotels, and tour operators for confirmations, upgrades, and special requests.
Ensure all bookings are accurate and align with the itinerary timeline.
Provide visa guidance, travel checklists, and tips.
Maintain regular communication with clients before, during, and after travel to ensure satisfaction.
Handle feedback and resolve post-travel concerns promptly.
Work with the operations and design team for itinerary formatting, branded documents, and updates.
Coordinate with finance for invoicing and payments.
Track commission margins and booking records efficiently.