Travel Consultant

Travel Consultant – Corporate

We are seeking an experienced and highly

motivated Travel Consultant to join our dynamic

team. This role is ideal for someone who has an

in-depth knowledge of the travel industry,

understands the trends and has a passion for

delivering excellent customer service.

The successful applicant must possess strong

interpersonal and communication skills, and a

drive to help customers get the best deals for their

travel requirements. They must be creative in

researching various travel solutions, finding

discounts and specials and effectively managing

the customer’s bookings.

Your responsibilities will be to

• Utilizing research to develop the most

• appropriate travel itinerary to fit the

• customer’s needs

• Maintaining knowledge of domestic and

• international airline and hotel providers

• Making hotel and car rental reservations

• Assisting with passport and visa processing

• Monitoring current market trends to obtain the

• best deal

• Provide helpful travel advice to customers

The ideal candidate is

• Bachelor’s degree in Travel/Tourism or

• related field

• At least three years of experience in the

• travel industry handling corporate clients.

• Outstanding organizational, communication,

• and customer service skills

• Knowledge of online travel software(Amadeus),

• databases and databases.

• Exceptional interpersonal skills, a pleasant

• demeanour and ability to handle customers and

• fellow co-workers professionally

• Ability to thrive in a fast-paced, multitasking

• environment

Who are we

musafir.com is the UAE's leading online travel

management company. Founded by Sheikh

Mohammed bin Abdullah Al Thani and Mr. Sachin

Gadoya in August 2007 to serve leisure customers,

musafir.com branched out into business travel in

2017.

musafir.com’s first flagship branch was opened in

2007 in SAIF Zone, Sharjah which has today

expanded to a total of 10 branches spread across the

UAE, India, Qatar and Saudi Arabia. Since its

inception, musafir.com has served over a million

customers through its flagship website & branch

network.

The word Musafir (IPA: /mʊ.sɑː.fɪɾ/)

means “traveler” in Arabic. Services provided by

musafir.com include search & bookings on numerous

flights and hotels, UAE tourist visa (application &

assistance), global tourist visa assistance, and

holiday packages. musafir.com offers flights to over

3,000 destinations, hotel stays at more than 1 million

properties around the world, holiday experiences and

much more. musafir.com also manages corporate

travel for more than 1000 companies in GCC.

Launching its services in India in 2010, the brand

signed an exciting partnership with cricketing legend

Sachin Tendulkar in 2013, which saw him represent

musafir.com as a global brand ambassador until 30

April, 2016. musafir.com also operates a multilingual

contact center, which offers customers dedicated 24/7

support.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.