Travel Consultant

15,000 - 25,000 /month

Manpower Hr Tours And Travels

Sakinaka, Mumbai

0 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Travel Consultant to join our team at Manpower Hr Tours And Travels. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Travel Consultant job

What is the eligibility criteria to apply for this Travel Consultant job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Travel Consultant job?
Ans: This Travel Consultant job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Consultant job?
Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., MANPOWER HR TOURS AND TRAVELS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Consultant role?
Ans: There is an immediate opening of 3 Travel Consultant at MANPOWER HR TOURS AND TRAVELS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Consultant job?
Ans: This Travel Consultant job has Day Shift.