Customer Support Travel Consultant

10,000 - 28,000 /month*

Himalayan Holidayers

Sanjauli, Shimla

₹10,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Description

Himalayan Holidayers is looking for a dynamic and enthusiastic Travel Consultant to join our growing team.

The candidate will be responsible for interacting with customers, understanding their travel requirements, sharing suitable holiday packages, handling inquiries, and converting leads into confirmed bookings. The ideal candidate should possess excellent communication skills and a customer-focused approach.

Key Responsibilities

Contact and assist customers regarding holiday packages.

Understand customer requirements and suggest suitable travel options.

Share package details, quotations, and itineraries with clients.

Follow up with prospective customers and convert inquiries into confirmed bookings.

Build and maintain strong customer relationships.

Handle customer queries professionally and provide timely resolutions.

Maintain records of customer interactions and bookings.

Coordinate with internal teams to ensure smooth travel arrangements.

Eligibility Criteria

MTTM (Master of Travel and Tourism Management), Marketing, Tourism, Business Administration, or a related field preferred.

Freshers and experienced candidates are welcome to apply.

Excellent communication and interpersonal skills.

Basic computer knowledge (MS Word, MS Excel, Email, Internet).

Ability to work in a target-oriented environment.

Candidates currently residing in Shimla or nearby areas will be preferred.

Only candidates willing to work from our Sanjauli, Shimla office should apply.

Job Details

Work Location: Himalayan Holidayers

Dhruv Commercial Complex (Vishal Mega Mart Building, 1st Floor)

Opposite Axis Bank, Sanjauli, Shimla, Himachal Pradesh – 171006

Working Days: 6 Days a Week

Shift: Day Shift

Time : 10:00 AM - 06:00 PM

Salary: 15000-20000 ( Attractive In-Hand Salary + Performance Incentives )

Career Growth Opportunities Available

If you are passionate about travel, enjoy interacting with customers, and are eager to build a career in the travel industry, we would love to hear from you.

Note: Preference will be given to candidates with an MBA or MTTM qualification and those currently residing in Shimla.•

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Travel Consultant job

What skills and experience do you need for this Customer Support Travel Consultant job?
Ans : To apply for this Customer Support Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
What salary is offered for this Customer Support Travel Consultant job?
Ans : The salary for this Customer Support Travel Consultant job ranges between ₹10,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Travel Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanjauli, Shimla.
How many vacancies are there for this Customer Support Travel Consultant job?
Ans : There are 10 vacancies for this Customer Support Travel Consultant role.
Is this job open for all genders?
Ans : Yes, this Customer Support Travel Consultant job is open for both male and female candidates.
What does the role of Customer Support Travel Consultant involve?
Ans : As a Customer Support Travel Consultant, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Travel Consultant position is Sanjauli, Shimla.
Who is the right fit for this Customer Support Travel Consultant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Travel Consultant job.
What makes this Customer Support Travel Consultant job a good opportunity?
Ans : This Customer Support Travel Consultant job is a good opportunity as it offers a salary between ₹10,000-₹28,000 per month. This is a Full Time job and has 10 openings.