Travel Consultant

Role: Travel Agent / Consultant

Sub-Department: Voice

Work Shift: Rotational 9-hour shifts

Week Off: 2 days rotational weekly off

Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team.

The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment.

Key Responsibilities:

• Handle inbound calls from passengers of international airlines and US/Canada based corporate clients, providing seamless travel solutions.

• Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL).

• Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards.

• Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with internal teams to ensure smooth operations and high customer satisfaction.

• Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs.

kills & Qualifications:

• Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years).

• Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL).

• Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes.

• Communication: Excellent verbal and written English skills for global client interactions.

• Work Ethic: Willingness to work in rotational shifts, including nights/weekends.

• Education: Graduate from a recognized university.

• Preferred: Candidates with self-conveyance (no transport provided).

• Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi.

Role: Travel Agent / Consultant

Industry Type: Travel & Tourism Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent

Role Category: Tourism Services

Education:

UG: Any Graduate

PG: Any Postgraduate

• It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Travel Consultant job

1. What is the eligibility criteria to apply for this Travel Consultant job?
   Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹50000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Travel Consultant job?
   Ans: This Travel Consultant job will have 5 working days.
4. Are there any charges applicable while applying or joining this Travel Consultant job?
   Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., GREAVES TRAVEL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Travel Consultant role?
   Ans: There is an immediate opening of 10 Travel Consultant at GREAVES TRAVEL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Travel Consultant job?
   Ans: This Travel Consultant job has Rotational Shift.