Trainee Implementation

15,000 - 15,500 /month

Finacus Solution Private Limited

Andheri (East), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Trainee Implementation to join our team at Finacus Solution Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹15000 - ₹15500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Trainee Implementation job

Can freshers or experienced candidates apply for this Trainee Implementation role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Trainee Implementation role.
What is the salary and job type for this role?
Ans : The salary for this Trainee Implementation job ranges between ₹15,000-₹15,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Trainee Implementation job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Trainee Implementation job. Only male candidates can apply.
What are the key responsibilities of this Trainee Implementation job?
Ans : As a Trainee Implementation, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Trainee Implementation job is located in Andheri (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-1 years of experience is ideal for this Trainee Implementation job.
Why should you apply for this Trainee Implementation job?
Ans : This Trainee Implementation job offers a salary between ₹15,000-₹15,500 per month. This is a Full Time opportunity and has 25 openings available.